Claims management software for business fleets
Claims management software for business fleets
Claims management software for business fleets
Centralise claim reporting, the workflow with your insurer and claims analysis in a single software. For fleets of more than 50 vehicles, Fleeti shortens downtime and documents your fleet insurance file so you can defend your premium at renewal.
Centralise claim reporting, the workflow with your insurer and claims analysis in a single software. For fleets of more than 50 vehicles, Fleeti shortens downtime and documents your fleet insurance file so you can defend your premium at renewal.
Book a demo
Claims management software for business fleets
Centralise claim reporting, the workflow with your insurer and claims analysis in a single software. For fleets of more than 50 vehicles, Fleeti shortens downtime and documents your fleet insurance file so you can defend your premium at renewal.
Book a demo
Report a fleet claim from the roadside
Report a fleet claim from the roadside
Report a fleet claim from the roadside
With Fleeti, drivers report a claim in under five minutes from the mobile app. Vehicle photos, accident report sketch, event location, electronic signature: the complete file reaches the fleet manager before the tow truck leaves.
With Fleeti, drivers report a claim in under five minutes from the mobile app. Vehicle photos, accident report sketch, event location, electronic signature: the complete file reaches the fleet manager before the tow truck leaves.
With Fleeti, drivers report a claim in under five minutes from the mobile app. Vehicle photos, accident report sketch, event location, electronic signature: the complete file reaches the fleet manager before the tow truck leaves.
The app follows the structure of the official French joint accident report, and an e-constat PDF can be attached to the file. When the vehicle has a telematics device, driving data at the moment of impact (speed, braking) remains available and can be attached to the file.
The app follows the structure of the official French joint accident report, and an e-constat PDF can be attached to the file. When the vehicle has a telematics device, driving data at the moment of impact (speed, braking) remains available and can be attached to the file.
The app follows the structure of the official French joint accident report, and an e-constat PDF can be attached to the file. When the vehicle has a telematics device, driving data at the moment of impact (speed, braking) remains available and can be attached to the file.
You immediately have the documents needed to report within the five working days required by article L113-2 of the French Insurance Code. You still submit the claim to your insurer yourself; Fleeti provides the documents and the date.
You immediately have the documents needed to report within the five working days required by article L113-2 of the French Insurance Code. You still submit the claim to your insurer yourself; Fleeti provides the documents and the date.
You immediately have the documents needed to report within the five working days required by article L113-2 of the French Insurance Code. You still submit the claim to your insurer yourself; Fleeti provides the documents and the date.
Track every step of the claim, from accident report to back on the road
Track every step of the claim, from accident report to back on the road
Track every step of the claim, from accident report to back on the road
A fleet claim involves three external parties: insurer, assessor and repairer. Fleeti does not replace these exchanges; it keeps a record of them. Every step is dated and every document is attached to the file.
A fleet claim involves three external parties: insurer, assessor and repairer. Fleeti does not replace these exchanges; it keeps a record of them. Every step is dated and every document is attached to the file.
A fleet claim involves three external parties: insurer, assessor and repairer. Fleeti does not replace these exchanges; it keeps a record of them. Every step is dated and every document is attached to the file.
Each file (accident report, photos, assessment, quotes, invoices) is kept for ten years, in line with article L114-2 of the French Insurance Code. Filter by status to spot files that are stuck.
Each file (accident report, photos, assessment, quotes, invoices) is kept for ten years, in line with article L114-2 of the French Insurance Code. Filter by status to spot files that are stuck.
Each file (accident report, photos, assessment, quotes, invoices) is kept for ten years, in line with article L114-2 of the French Insurance Code. Filter by status to spot files that are stuck.
Statuses use industry terms: recovery in progress under the IRSA or IRCA inter-insurer agreements, assessment pending, vehicle under repair. File and cost details export to CSV for your exchanges with your broker.
Statuses use industry terms: recovery in progress under the IRSA or IRCA inter-insurer agreements, assessment pending, vehicle under repair. File and cost details export to CSV for your exchanges with your broker.
Statuses use industry terms: recovery in progress under the IRSA or IRCA inter-insurer agreements, assessment pending, vehicle under repair. File and cost details export to CSV for your exchanges with your broker.
Measure the full cost of a claim, not just the body shop invoice
Measure the full cost of a claim, not just the body shop invoice
Measure the full cost of a claim, not just the body shop invoice
On a productive vehicle, the hidden costs of downtime (replacement rental, lost productivity, missed billing) often exceed the body shop invoice. Fleeti puts a total cost on every claim.
On a productive vehicle, the hidden costs of downtime (replacement rental, lost productivity, missed billing) often exceed the body shop invoice. Fleeti puts a total cost on every claim.
On a productive vehicle, the hidden costs of downtime (replacement rental, lost productivity, missed billing) often exceed the body shop invoice. Fleeti puts a total cost on every claim.
Each file shows three lines: gross cost, insurer payment after excess, and remaining net cost. Downtime is tracked day by day.
Each file shows three lines: gross cost, insurer payment after excess, and remaining net cost. Downtime is tracked day by day.
Each file shows three lines: gross cost, insurer payment after excess, and remaining net cost. Downtime is tracked day by day.
Matching with your fleet insurance and lease contracts reveals the vehicles that are dragging your TCO up over time.
Matching with your fleet insurance and lease contracts reveals the vehicles that are dragging your TCO up over time.
Analyse claims by driver, vehicle and site
Analyse claims by driver, vehicle and site
Analyse claims by driver, vehicle and site
A fleet's claims record is never an average: a minority of drivers account for most at-fault claims. Fleeti provides statistics by driver, vehicle and site.
A fleet's claims record is never an average: a minority of drivers account for most at-fault claims. Fleeti provides statistics by driver, vehicle and site.
A fleet's claims record is never an average: a minority of drivers account for most at-fault claims. Fleeti provides statistics by driver, vehicle and site.
The dashboard cross-checks claims, costs and telematics data (braking, speed, idling). Costs consolidated by driver, vehicle and site feed your loss ratio calculation over 12, 24 and 36 months.
The dashboard cross-checks claims, costs and telematics data (braking, speed, idling). Costs consolidated by driver, vehicle and site feed your loss ratio calculation over 12, 24 and 36 months.
The dashboard cross-checks claims, costs and telematics data (braking, speed, idling). Costs consolidated by driver, vehicle and site feed your loss ratio calculation over 12, 24 and 36 months.
At renewal, you meet your broker with a consolidated file to negotiate your fleet insurance premium.
At renewal, you meet your broker with a consolidated file to negotiate your fleet insurance premium.
Reduce claim frequency with telematics and eco-driving
Reduce claim frequency with telematics and eco-driving
Reduce claim frequency with telematics and eco-driving
An avoided claim always costs less than a well-managed one. Fleeti helps you secure your field operations with three prevention tools: in-cab AI dashcam, eco-driving coaching, and links to claims history.
An avoided claim always costs less than a well-managed one. Fleeti helps you secure your field operations with three prevention tools: in-cab AI dashcam, eco-driving coaching, and links to claims history.
An avoided claim always costs less than a well-managed one. Fleeti helps you secure your field operations with three prevention tools: in-cab AI dashcam, eco-driving coaching, and links to claims history.
The dashcam detects distraction, drowsiness and following distance, alerts the driver and adds video evidence to the file. According to Webfleet, equipped fleets see at-fault claims fall by 44% on average.
The dashcam detects distraction, drowsiness and following distance, alerts the driver and adds video evidence to the file. According to Webfleet, equipped fleets see at-fault claims fall by 44% on average.
The dashcam detects distraction, drowsiness and following distance, alerts the driver and adds video evidence to the file. According to Webfleet, equipped fleets see at-fault claims fall by 44% on average.
According to INRS (French national research and safety institute), road risk remains the leading cause of fatal workplace accidents in France. Every prevention action can be documented in the mandatory risk assessment (DUERP).
According to INRS (French national research and safety institute), road risk remains the leading cause of fatal workplace accidents in France. Every prevention action can be documented in the mandatory risk assessment (DUERP).
According to INRS (French national research and safety institute), road risk remains the leading cause of fatal workplace accidents in France. Every prevention action can be documented in the mandatory risk assessment (DUERP).
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Fleet claims in 5 reference figures
Five figures from public sources setting out the legal and financial stakes of fleet claims in France in 2026.
5 working days
5 working days
Legal deadline to report a claim (article L113-2, French Insurance Code).
10 years
Mandatory retention of claim documents (article L114-2).
No. 1 cause
Leading cause of fatal workplace accidents in France (INRS).
20% of TCO
Share of fleet TCO driven by driver behaviour (OVE).
+5 to 15%
Annual increase in fleet insurance premiums since 2023 (France Assureurs).
Public sources for more on methodology and the regulatory framework.
Fleet claims glossary: key terms in fleet claims management, explained in one sentence.
S/P
Loss ratio: the ratio between claims costs and premiums paid, a key indicator negotiated at annual renewal.
IRSA
French inter-insurer agreement for property damage in an accident between two vehicles.
IRCA
French inter-insurer agreement for bodily injury in an accident.
AGIRA
French association that manages the national insurance claims and risk register.
e-constat
Official digital joint accident report app published by France Assureurs since 2014.
Claims management with Fleeti, in figures
Claims management with Fleeti, in figures
Claims management with Fleeti, in figures
44 %
44 %
44 %
Average drop in claims on fleets fitted with a connected camera (Webfleet).
Average drop in claims on fleets fitted with a connected camera (Webfleet).
1 file
1 file
1 file
One file per claim: accident report, photos, assessment, quotes, invoices and costs in one place.
One file per claim: accident report, photos, assessment, quotes, invoices and costs in one place.
One file per claim: accident report, photos, assessment, quotes, invoices and costs in one place.
10 years
10 years
10 years
Retention of claim documents (French Insurance Code). Hosted in Europe, GDPR-compliant.
Retention of claim documents (French Insurance Code). Hosted in Europe, GDPR-compliant.
Retention of claim documents (French Insurance Code). Hosted in Europe, GDPR-compliant.
Claims management suited to your business
Fleet claims are not handled the same way in every business. Fleeti adapts workflows, alert thresholds and exports to your activity.
Services and maintenance
Field service companies (100 to 500 vehicles): urban claims that push up premiums. Tracking by driver, coaching plan, evidence-based file at renewal.
Field service companies (100 to 500 vehicles): urban claims that push up premiums. Tracking by driver, coaching plan, evidence-based file at renewal.
Field service companies (100 to 500 vehicles): urban claims that push up premiums. Tracking by driver, coaching plan, evidence-based file at renewal.
Freight transport
Trucks: downtime costs as much as the repair. Driving time and journey data already tracked in Fleeti complete the file, with consolidated cost per vehicle.
Passenger transport
Coaches, shuttles, tourist transport : high third-party liability. Tracking of recovery under the IRCA agreement, with injury documents attached to the same file.
Sales fleets and ride-hailing
Sales fleets, ride-hailing and taxis : frequent urban claims. Mobile reporting, calculation of the rechargeable amount after excess, export to apply your car policy.
Construction
Construction: claims on light vehicles and machinery. An excavator off the job often costs more than the repair. Tracking across all mobile assets, reporting from the site.
Construction: claims on light vehicles and machinery. An excavator off the job often costs more than the repair. Tracking across all mobile assets, reporting from the site.
Construction: claims on light vehicles and machinery. An excavator off the job often costs more than the repair. Tracking across all mobile assets, reporting from the site.
Short and long-term rental
Short and long-term rental companies: accident report with the renter, calculation of the rechargeable amount under the contract, cost export to your billing. Video evidence and telematics data strengthen your position in disputes.
Short and long-term rental companies: accident report with the renter, calculation of the rechargeable amount under the contract, cost export to your billing. Video evidence and telematics data strengthen your position in disputes.
Short and long-term rental companies: accident report with the renter, calculation of the rechargeable amount under the contract, cost export to your billing. Video evidence and telematics data strengthen your position in disputes.
Frequently asked questions about fleet claims management software
Take back control of your claims. From accident report to net cost per vehicle, Fleeti centralises tracking and aggregates costs, file by file.
Take back control of your claims. From accident report to net cost per vehicle, Fleeti centralises tracking and aggregates costs, file by file.
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