Optimising a mobile technician fleet relies on four levers: real-time visibility (vehicle tracking, assigning jobs to the nearest technician), time measurement (arrival, departure and time on site by geofencing), cost control (fuel, claims, TCO per vehicle) and staff acceptance (CNIL-compliant privacy mode). Fleeti covers all four on a single platform, with a mobile app for technicians and API exports to your ERP. Rollout takes 30 to 90 days, with payback measured in 4 to 8 months.

Field service management (FSM) software such as Nomadia, Praxedo or Salesforce Field Service schedules work orders: appointments, route optimisation, skills and spare parts. A fleet management solution such as Fleeti manages vehicles and field data: tracking, time on site, fuel, claims, and CNIL and URSSAF compliance. The two are complementary and integrate via API. Industry studies put the global FSM market at nearly $11 billion in 2026: service companies are equipping themselves on both fronts, often starting with the fleet, which carries most of the cost.

Billed job time is justified by three time-stamped pieces of evidence: the vehicle's arrival time at the customer site, its departure time and the time on site, recorded automatically by geofencing. Fleeti produces this evidence by customer, site and technician, exportable in CSV or via API to your billing ERP. In a dispute, you present measured data rather than a self-reported log. Maintenance companies recover lost billable time and get paid faster.

Yes, provided you follow the framework set by the CNIL (decisions 2015-165 and 2021-103): prior notice to technicians, stated purposes, limited retention periods and tracking switched off outside working hours. Fleeti includes a privacy mode technicians can activate from the mobile app or a switch on the device, plus configurable retention periods. This framework also protects the company: documented use stands up in an URSSAF audit, particularly for benefits in kind.

Switching fleet management provider (Ocean, Webfleet, Samsara or another telematics company) should not take your rounds off the road. Fleeti organises the migration site by site: removal of the old hardware and installation of the new is coordinated with partner installers, branch by branch, with no service interruption. Retrieving your historical data via API is assessed case by case. Your fleet managers and technicians are trained as the switch progresses.

Fleeti equips light vehicle and van fleets in the field service trades: HVAC maintenance (heating, ventilation, air conditioning), lift engineers, telecoms and fibre, plumbing and electrical, facility management, cleaning, security and utility networks. Their common needs: tracking technicians, measuring job times, justifying billing, and controlling fuel and claims. The platform also handles mixed fleets combining service vehicles and workshop vans.

The Fleeti mobile app gives technicians what they need without overloading them: classification of business and personal trips, time-stamped photos, vehicle fault reporting that automatically creates a maintenance ticket, electronic signature and offline mode for areas without a network. For fleet managers, every report feeds the vehicle record and job reports. The goal: no re-entry at the office and fast adoption by field teams.

On service fleets of 50 to 1,000 vehicles, Fleeti pays for itself in 4 to 8 months. The gains come from four areas: up to 20% savings on the fuel budget, 15 to 25% fewer claims over 12 months with measured eco-driving, insurance premiums renegotiated down by 10 to 20% after 12 months of data, and billable time recovered through job records. Rollout takes 30 to 90 days depending on fleet size.

Yes. Fleeti manages service fleets spread across several branches, subsidiaries or countries from a single platform: more than 1,000 customers and 40,000 connected vehicles and machines in more than 15 countries, in Europe and Africa. Each branch keeps its operational autonomy, and head office gets consolidated reporting that can be compared across entities. A real advantage for maintenance and facility management groups operating in France and French-speaking Africa.